Iphone Data Recovery Terms and Conditions
In Recovery Italia we value every customer and we work hard to help all users to recover their lost data or to get the best results from our tools.
Our Evaluation versions are full working versions, except for time limits or limited saves for each working session.
With our Trial Software, User can benefit of a full Experienced Test, licenced versions are exactly the same of the Trial versions.
All this helps users to be completely informed of Software Features and data recovery success chances, to make the right purchase choice, and avoiding to buy a wrong product.
Circumstances of No Refund
Non-technical Circumstances
1) User did not read the product description before purchasing and thus resulting in dissatisfaction with the product's functioned and/or results. It is highly recommended that every customer read the product description and try the free trial version before making final purchase decision.
2) A refund request claiming the failure to receive registration code within one hours of the order having been successful. Ordinarily, once an order has been validated, Recovery Italia's system will automatically send a registration e-mail within 1 hour. However, sometimes the arrival of this registration e-mail can be delayed, due to delays caused by internet or system glitches, email spam settings, email typo, etc. In this case, we provide a Licence Retrivial Web Service to get licence code immediatly.
3) Purchase of a wrong product, which has already been followed by the purchase the correct product from another company.
4) Recovery Italia products price may be different between regions or countries and we may apply discount policies.
5) A customer has a 'change of mind' after purchase.
6) Customer says product does not work or cannot find lost data after purchase.This Circumstance is not accepted as user did a full working trial before purchase and there no difference between trial versions and licenced versions.
7) Customer Registered the product and after running in licenced mode and recovering device data requests a refund.
Technical Circumstances
1) A refund request due to technical trouble, with the customer refusing to cooperate with the Recovery Italia support team in attempts at troubleshooting by declining to provide detailed descriptions and information regarding the problem, or refusing to try to apply the solutions provided by the Recovery Italia support team.
2) A refund request for technical problems after the software has been updated, if the order exceeds 30 days.
Accepted Circumstances
Recovery Italia offers refunds for the following circumstances
Non-technical Circumstances
1) Purchase of a 'wrong product'. In this case, Recovery Italia will refund the price of the wrong product for you if you have no need for it. We will also assist you in purchasing the correct product from our website.
2) Purchase of the same product twice or purchase of two products with similar functions. In this case, Recovery Italia will refund one of the products for you, or swap one program for another Recovery Italia product.
Technical Problems
Software purchased has terminal technical problems, and no solution has been provided within 30 days. In this case, Recovery Italia will refund the purchase price if the customer doesn't want to wait for a future upgrade.
Once a refund is issued, the corresponding license will be deactivated.
